If you don’t believe I should pay for insurance, why is this a special deal? Why are you putting a deadline on how long my trip insurance is an unnecessary cost? This is an example of a great idea that has been poorly implemented. If Expedia were to say “We don’t believe you should have [...]
Category Archives: Advertising
Selling logo design for the price of a coffee
September 23, 2009 – 12:47 pm
Isn’t the bigger issue that it costs $5 for a coffee? I kid, I kid. This is horrible. Bad istockphoto. I had a teacher in school once, a photography teacher, who said “never ever let someone have your work for free.” He was adamant about this. If you let someone have your work for free [...]
Cheap and old vs. new and hot
June 7, 2009 – 2:09 pm
These are my shelves in the kitchen, neat, clean, full of nice expensive and vintage dishes. My wife, with her impeccable eye for design, finds the nicest things for our house. Making coffee this morning, with design on my mind as I geared up for a Sunday of working, I automatically went into a cupboard [...]
So sick of broken user expectations
May 27, 2009 – 6:36 pm
This is a sore point for a few reasons. First off, it’s my job to make sure users have a smooth flow through online experiences. Second, I come to rely on expected behavior, just like anyone else, and when that fails, it makes me angry. Third is when someone breaks the user experience just so [...]
